Five promises that come on every job.
Booking a cleaner means trusting someone with the inside of your home. These are the five standards we hold ourselves to on every visit — recurring or one-time, across DC, MD, and Northern Virginia.
The five pillars of every Best Sparkle and Shine visit.
Same team, same supplies, same guarantees — repeated visit after visit. Read each one in full so you know what to expect when you book.
Tell us within 24 hours of the visit — by text, email, or photo — and we re-clean the same area within 24 hours of hearing from you.
No charge, no debate, no upsell. The re-clean applies whether the job was a one-time deep clean or part of a recurring schedule.
Use the dedicated re-clean form to tell us what was missed — address, original service date, and a short description — and Lakisha replies within one business day to schedule the visit.
We run a government ID check, verify references, and only hire cleaners based in the US. You get the same person on the recurring schedule you book with.
Send a text and we will share a photo of whoever is coming to your home. Communication is in clear English — no call-centre handoffs, no translation gaps.
Every visit carries general liability insurance and a surety bond, so your home, your belongings, and your booking are covered in the rare event something goes wrong on a job.
We keep the policy active and the bond current — your home is in safe hands, not just clean hands.
Two buckets, color-coded microfibre, a HEPA-filter vacuum, an extension pole, and our published eco product line come to every visit. You do not have to leave anything out for us.
If you have a preferred product for a surface — marble, hardwood, a fragrance you want avoided — tell us at booking and the team uses yours instead.
The same product line goes into every home: low-VOC, plant-derived surfactants, no bleach or ammonia. Concentrations are chosen to be safe around pets and children once dry.
If a house has a specific sensitivity — an asthmatic cat, a puppy that licks the floor, a chemical-sensitivity household — tell us at booking and we swap products to match.
Ready to book the same small team, every visit?
Tell us about the home — address, size, type of clean, recurring or one-time — and Lakisha replies within one business day with a real published price.
- 100% 24-hour re-clean guarantee
- Background-checked cleaners
- Insured & bonded
- Supplies always included
- Child-, pet-, and allergy-safe products